Google is combining the eyes and arms of robots with the knowledge and conversational skills of virtual chatbots to help employees fetch sodas and chips.
Waiters are not ready for sale. They only perform a few simple actions, and the company hasn’t yet incorporated them with the “Ok Google” callout feature familiar to consumers.
While the company says it is pursuing responsible development, adoption could end up stalling due to concerns of robots becoming surveillance machines or being equipped with chat technology that could provide offensive responses.
Microsoft and Amazon are conducting similar research on robots.
“It’s going to be a while before we can really have a firm grasp of the direct business impact,” said Vincent Vanhoucke, Google’s senior director of robotics research.
When asked to help clean up a booze mess, the robot recognizes that picking up a sponge is a doable and more sensible response than apologizing for creating the mess.
Robots interpret spoken commands naturally, evaluate possible actions against their capabilities, and plan smaller steps to achieve the order.
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