Panel SA: Research points to motivations for using physical money

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More than 60% of the people interviewed in a survey carried out by Instituto Locomotiva with Banco24Horas use physical money for their payments. The concentration is higher among classes D and E, where unbanking is greater.

Among the motivations for using only paper money, 20% of respondents say they frequent establishments that only accept physical money. Another 16% are guided by custom and 15% say they want discounts.

Security (11%) and cost control (9%) were also mentioned.

The survey also points out that 86% of respondents use an ATM, with 53% using the equipment once a month and 42% making daily withdrawal operations.

Joana Cunha with Paulo Ricardo Martins and Diego Felix

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