The new electronic procedure for bilateral loan arrangements is implemented from today in accordance with the revised Code of Conduct for Banks of Law 4224/2013, with the publication of Official Gazette 145947/2023 (Government Gazette 5909/Β΄/10-10-2023) of the Ministries of National of Economy and Finance, Digital Governance and the Governor of the Bank of Greece,

The new procedure enables all interested borrowers (Natural and Legal persons – very small businesses) to arrange their loans directly with the respective Financial Institution, on a bilateral basis exclusively, through their application on the new digital platform “Code of Ethics “, which is supported by the General Secretariat of the Financial Sector and Private Debt Management.

With online submission:

The implementation of the Banking Code of Conduct is facilitated and accelerated for the benefit of the citizens as all the required property and income information will be retrieved from the databases at no cost to the citizen.

The structured conduct of the prescribed procedures and deadlines is ensured for both parties in order to provide the most suitable solution (temporary or final settlement of the loans), after evaluation.

The transparency of the process is enhanced at all stages of the application under the supervision of the Bank of Greece.

The platform can be accessed through gov.gr in the “Property and Taxation” section and the “Debt Management” subsection, at the following link: https://www.gov.gr/ipiresies/periousia-kai-phorologia/diakheirise-opheilon/ kodikas-deontologias

For the immediate service and information of the interested parties, the General Secretariat of the Financial Sector and Private Debt Management includes from today the service entitled “Code of Ethics” in the myEGDIXlive reservation system. The interested borrowers, who will schedule a reservation (by telephone service at 213.212.5730 or by video conference on the digital portal myEGDIX.live.gov.gr), through the digital service, will have the possibility to be informed by the representatives of the General Secretariat, on issues relating to the creation and submission of their application on said platform.