The are on a downward trajectory 16,000 outstanding international pensions which – for many years – resulted in a “wound” in the social insurance system for citizens who had either worked abroad in the past, or belong to the Hellenic diaspora.

These pension cases are included in the “difficult” category, since, during their processing, foreign social security agencies are also involved, which practically means that the settlement time is not determined exclusively by the e-EFKA services.

Today, the issuance of international pensions is accelerated by the activation of the software related to the “actuarial equivalent”, the tool that is required, in order to transfer pension rights held by the employees of the European Union, European Organizations and coordinated International Organizations, who, before taking up service in the above organizations, had been subject to the compulsory insurance of the Internal Pension System due to the exercise of salaried or self-employed activity.

The full interconnection of e-EFKA with the European System for Electronic Exchange of Social Security Information (EESSI) also contributed to the faster processing of insurance and pension cases related to the European Union. Specifically, through the system, the systems of the social security institutions of 27 EU member states are interconnected, with the aim of fully electronic management and exchange of the necessary insurance information. This electronic interface contributes to a significant reduction in the time of information circulation between the e-EFKA and the bodies of the member states, to the abolition of the paper exchange of information, to the improvement of the quality of information circulated, through the standardization of procedures and standardization of documents, to the increase of security and protection of personal data, as well as providing reliable statistics on processing times and caseloads.