With new instant video calling feature and service from the first available representative, the digital service myAADElive of the Independent Public Revenue Authority will be enriched from 21/12/2023.

Symbolically the first instant video call carried out by a Greek expatriateat the Consulate General of New York, in the presence of the commander of AADE, Giorgos Pitsilis, and the consul general of Greece in New York, Dinos Konstantinou.

myAADElive instant video call significantly facilitates the procedures for issuing a VAT number & Key and issuing a Keyoffering citizens the possibility to be served digitally and immediately, without the need to make an appointment or visit the DOU.

In particular, any natural person who acts for himself and submits an application for the issuance of a VAT ID & Key or for the issuance of a Key through the two digital applications, will now be able to communicate directly via video call with the first available representative of the myAADElive service to identify him and immediately process his request, without the need to make an appointment beforehand.

In the case of a Keycode request, the ability to authenticate via direct video call is provided if automated mobile phone authentication is not possible.

Communication in myAADElive it can be done in Greek or English.