Well before the Autumn, AADE will have taken 2 more big steps towards its modernization and towards its evolution into a much more taxpayer-friendly service
Chrysostomos Tsoufis
Kostis Hatzidakis announced 1555 and to the tax office through Tik Tok, a medium in which the Minister of Finance is by far the most active of the government ministers.
The goal of the financial staff is for AADE to acquire its own modern telephone center by the autumn, after EFKA. It will provide its services free of charge, 24 hours a day and citizens will be able to call and ask about all kinds of tax and customs issues. At the same time, they will be able to make complaints – on the AADE website anyway – a special field of complaints has already been created, although for the time being without reward for the complainant.
Long before the Fall, AADE will have taken 2 more big steps towards its modernization and towards its evolution into a much more taxpayer-friendly service.
According to information from skai.gr , it is a matter of days before the launch of the application that will bring AADE to our mobile screen. The connection will be made with the taxis codes, and through the application the user will be able to be informed about their tax profile, be informed about their progress and pay their debts, be informed about payment deadlines and generally receive notifications personalized information about their tax obligations.
Based on the design of AADE, its new website will be ready by the end of March, which will also support the chatbot function according to the standards of what works on gov.gr. This digital assistant will be able to respond quickly, comprehensibly and in natural language to taxpayers’ queries.
The modernization of the AADE allows without exaggeration someone to argue that 2024 is the year of pre-filled tax returns.
About 1 million employees and pensioners who have no income from other sources will see their tax returns pre-filled this year and all they have to do is press the submit button. But even if they do not do this and let the time pass without making any corrections to the information presented to them by AADE, on the last day of the deadline the system will consider that the declaration is correct and will submit it by itself. And thus the merry-go-round of extensions will be put to an end, while the workload of tax professionals will also be reduced.
At the same time, for more than 12 days, the VAT and business and self-employed declarations have been pre-filled and locked. This ensures that no less income can be declared, nor more expenses than what was declared on the myDATA platform. There can be intervention by human hand only to declare more income and less expenditure.
In time, this possibility will be extended to all cases of change in property status.
New E9 declarations do not need to be submitted from this year by those who acquire full ownership of a property after a donation or parental benefit. The declaration of the acquisition of the property is created and submitted automatically, without them doing anything, based on the contracts on the myPROPERTY platform and then they are notified by mail that the system has submitted the declaration on their behalf.
This year alone, it is estimated that more than 2.5 million citizens will benefit from prefilling the declarations.
Source: Skai
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