A new era is dawning for the TAXIS information system, which after 27 years of operation is being modernized to face the challenges of the digital world.

With the aim of effectively supporting technologically complex controls and at the same time better serving citizens, new systems will be developed to record and monitor incomes, as well as applications to detect cases of tax evasion, smuggling, theft, fraud and “black money” trafficking.

The new TAXIS as well as the rest of the electronic systems are part of the projects of the Recovery Fund with a budget of 131.589 million euros, with the AADE having proceeded with the announcement of the international tender and the interested parties having until June 27 to submit offers (the unsealing will take place on July 4).

The project envisages the replacement of the three main tax systems Taxis, Taxisnet and Elenxis aiming at the integration, collection and exploitation of the databases, the treatment of tax evasion and non-compliance but also in general the upgrading of the services provided by AADE to taxpayers with compression of administrative costs.

In the new TAXIS, each taxpayer will have their own digital file with a complete income and property profile.

The services provided, electronic and not, will be fully digitized and will be available “digitally first” through various means of electronic service without the physical presence of the taxpayer, providing citizens with management and universal information on the course of their affairs.

Citizens and businesses will only enter their details once in their transactions with the further development of interoperability for all public sector and businesses. This will stop the phenomenon of the tax authorities and more generally the State asking … every now and then from the taxpayers data which they have already submitted.

The project also envisages interfacing with third-party electronic systems such as electronic invoicing, cash registers, enterprise ERP (a program that supports virtually all departments) and banks with the aim of facilitating business and trade and enhancing tax compliance.

Taxpayer and case profiling tools, risk assessment methods, and behavior analysis, extensive cross-checking, data exchange procedures with third parties as well as with other countries will be used to deal with cases of non-compliance.

In the digital Tax Office of the future, the concept of territorial jurisdiction is abolished while through reorganization, tax functions as a whole will be “centralized”, in particular accounting and debt collection, including employee-level task assignments and process flow management with “end-to-end” supervision end’ of affairs.

In particular, the main actions of the new TAXIS include:

  • Register of Taxpayers: It will include personal details and information for natural and legal persons, it will provide Tax Registration Number (TIN) and Activity Code Numbers (KAD). It will manage branches, details of start and end of activities, marital status, member relations for company board members, corporate relations, etc.
  • Registry of Movable and Immovable Assets
  • Taxpayer Declaration Services
  • Tax Certification and Payments: It will integrate services related to all the obligations for declarations carried by each taxpayer in accordance with the law. Depending on the profile of the taxpayer, the taxpayer will be asked to certify pre-filled forms, or fill in forms provided by the system. The system will cross-check with third-party sources as appropriate, perform tax, surcharge or penalty calculations and offsets, confirm tax liability or refund, and issue settlement statements.
  • Taxpayer Accounting Image: It will include account keeping functionalities for all taxpayers. At the same time, it will record all movements and transactions for all types of taxes and all payment systems, regarding obligations, certifications, collections, settlements, fines, surcharges and offsets. In this way, it will form an overall accounting image of the taxpayer.
  • Notifications – Notifications, Compliance and Case Management: This functionality is about assigning cases for handling by officers across the territory. It will provide “end-to-end” management and supervision of each case, recording data from multiple systems and functions, as well as the actions of the parties involved to complete each case.
  • Risk Analysis: It will involve profiling various entities. Profiles will be initialized and maintained using the most appropriate techniques and methods, depending on the case and the problems to be solved. This functionality must be able to utilize analysis and modeling of the subjects’ behavior and recognize similarities.
  • Audit Support: It will include the functionalities that will support the audit work that will be carried out in the Audit Centers. It will be supported with two versions, one for remote audit and one for on-site audit at the taxpayer’s premises. The functionalities will cover the entire range of tasks, as well as the collection and processing of the necessary data from AADE systems and external sources, in order to prepare, carry out and subsequently process the audit findings by AADE executives.
  • Reporting and Configuration of Compliance Policies: It will involve managing settlements and arrears based on a single set of rules. All means will be provided to the taxpayer to stay on the side of voluntary compliance by regulating his obligations.
  • Register of Electronic means of the Taxpayer: This area will include accreditation, identification and system registration services, which will securely transmit data to the AADE on behalf of the taxpayer, ensuring his authorization.