Central Bank: see what appears in the query of amounts receivable

On the first day of release of Amounts Receivable from the Central Bank, Brazilians find different ways to complete the transfer, which vary according to the institution where the money is forgotten. The period for consultation and transfer of the forgotten R$ 4 billion began this Monday (7), for those born before 1968. There are 28 million individuals and companies that will be able to request the forwarding of the amounts to their bank accounts.

When completing the transfer, there are cases where the request is made directly by the system; in others, it is necessary to send an email or contact the telephone number provided in the official register. Each transfer will have to be requested separately and, next to each amount, the contact form to request the money will appear. The Central Bank warns against scams and for the citizen not to provide passwords or make payments to receive the values.

The first step is to access the website valorareceber.bcb.gov.br and then login to gov.br with a silver or gold level. The Central Bank will then show the amount available in each institution and the reason for the return.

In a query to which the report had access, the citizen had R$ 43.57 in a consortium made in a bank and R$ 0.31 in a consortium company. For one of the values, he provided the Pix key, phone number, and email. A protocol was then generated. For the other transfer, it was necessary to send an email to the institution.

Citizens who do not have a Pix key can also request the transfer of values. In these cases, after completing the transfer request through the system, the institution will contact you, according to the Central Bank.

See in the images the step-by-step consultation released on the 1st day

Transfer release schedule

On these dates, those who have money to receive will know how much they can withdraw

Step by step to request a money transfer

1 – Access the website valorareceber.bcb.gov.br and, in step 1, click to make the query to find out if there are amounts to be received

2 – Next, inform the CPF and date of birth, in the case of individuals, or the CNPJ and the date of foundation, for companies; the system will show if there are values ​​to be received and when they can be consulted. If the amount is already available, the “access my receivables” button will appear

3 – The user will then be directed to the gov.br system page, where they must log in, with CPF and password. If you don’t have an account on this system, here’s how to open it.

Only users with silver and gold security levels will be able to transfer the values. Learn how to increase the security level of your gov.br account.

4 – In the system, the user will find the institutions in which he has withheld amounts, what the amount is and what it refers to; on the same page, you can click to request the transfer through the system itself (“Request here”), if the institution allows it, or find a link to request the amount directly from the company (“Request via institution”)

5 – By clicking on “Request here”, the user must fill in a form with his Pix key, telephone number and email; The amount will be deposited in up to 12 working days, in the account linked to the key

If you do not have a Pix key, the user will be contacted by the financial institution to make the transfer by TED or DOC. In this case, the deadline for receipt varies according to the institution.

According to Febraban (Brazilian Federation of Banks), no fees will be charged for beneficiaries to receive amounts from institutions through Pix, DOC or TED.

6 – At the end of the process, the user will receive a numerical protocol about the transfer request. The Central Bank emphasizes that the user must not provide passwords or make payments to receive the amount.

7 – By clicking on “Request via institution”, the user will find an email or telephone to contact the bank and request the transfer.

How to create Pix keys?

If you do not have a Pix key and wish to create it, the individual or legal customer must access the application of the banks in which they have an account, enter the Pix section and choose between four types of key to register. Are they:

• CPF/CNPJ

• Email

• Phone number

• Random key (set of randomly generated numbers, letters and symbols), called EVP (Virtual Payment Address)

An account can have multiple keys associated with it, but each key only works for a certain account.