Easy to use electronic payment tools from mobile and the computer they have at their disposal the consumers at European and national level, with the typical example of IRIS online payment servicewhich was implemented and supported by DIAS SA and domestic Payment Service Providers (Alpha Bank, National Bank, Eurobank, Piraeus Bank and Viva Wallet).
The service IRIS e-commerce offers the ability to pay for purchases made in an online store with direct debit of the bank account from mobile (mobile banking) or computer (e-Banking). This product is used by consumers for their online shopping (in whichever e-shops have it), as an alternative to card payments / cash on delivery / bank transfer. At the touch of a button, the consumer is transferred to the e-banking of the bank he uses and makes the payment directly from his account. The merchant sees the money directly in his account, the customer does not need to send a receipt of payment etc to certify the payment in a second year. In 2021 there was a 75% increase in the number of transactions and an 83% increase in the number of companies.
As mentioned on the DIAS website, the advantages of IRIS include: direct credit 24 hours a week, 365 days a year (the beneficiary is credited within a few seconds) convenience and speed (payment is made with simple movements on the smart mobile phone as well as security (payment according to the European scheme SEPA Instant Credit Transfer).
An additional feature that IRIS users have is money transfer to friends (from Alpha, Ethniki, Eurobank, Piraeus), immediately and easily, using the mobile number, without knowing IBAN, as long as they have activated the IRIS service in their bank’s mobile banking. The TIPS infrastructure is used for the operation of the service. The money transfer process is completed within a few seconds and the payee is immediately informed of the completion of the transaction. The user retains the flexibility to send the amount from the bank and the account of his choice. The daily trading limit is 500 euros. The service is offered by Alpha Bank, National Bank, Eurobank and Piraeus Bank. Registered users today approach one million, while about 70% of transactions do not exceed 30 euros.
In February, the IRIS e-commerce service was extended to the payment of debts to the State, in cooperation of DIAS with AADE and the domestic credit institutions (Alpha Bank, National Bank, Eurobank and Piraeus Bank), for the whole range of tax debts and settings. For the payments made through IRIS, AADE is informed about the collection within seconds, 24 hours a day, seven days a week, 365 days a year. This fact enables natural and legal persons to issue tax information in real time
Payment trends are changing rapidly
As recently pointed out by the CEO of DIAS SA Stavroula Kambouridou, the developments in the payment landscape at the international level are shocking and are reflected naturally in the trading habits of the Greeks. Consumers are now showing a particular preference for digital wallets, while gradually moving away from cash on delivery and cash. It is indicative that in 2025 the income from payments worldwide is expected to approach 2.5 trillion. dollars. According to Ms. Kambouridou, consumers are increasingly using mobile phones to make electronic transactions, such as shopping, compared to desktop transactions, which have been declining significantly in recent years.
In 2021, the number of e-commerce transactions carried out internationally is approaching for the first time the level of transactions via POS in physical stores and in 2025 it is predicted that it will reach 59% of the total internationally using the smart phone (smartphone) to goes beyond desktop use in online shopping.
Transactions through DIAS SA
Due to the pandemic crisis, in the first quarter of 2020 there was a 26% increase in the number of transactions carried out through DIAS on an annual basis, which was due to the payment of benefits for Covid-19 and the shift of citizens to electronic payments. In the first quarter of 2022, the number of transactions remained at the same levels, which means that users remained loyal to DIAS services. The interesting thing is that there was a significant increase in the value of transactions, which is attributed to the wave of accuracy. The increase in the value of transactions concerns both the payment of bills and the transfers of funds between individuals and companies.
In particular, according to DIAS data, in the first quarter of the year, 69 million transactions with a total value of 75 billion euros were cleared. It is noted that in the corresponding period in 2021, the value of interbank transactions had risen to 63 billion euros. In recent months, DIAS has contributed together with credit institutions and public bodies to the implementation of important projects aimed at facilitating payment transactions by citizens and businesses.
Payments with RF / QR code
Consumers make payments with code (RF / QR) to companies, organizations and institutions of the public and private sector, without being required to know the IBAN of the beneficiary and using the means of their choice (web banking, mobile banking). The RF payment code is a unique, 25-digit code that allows payment by credit transfer. Alternatively, it can be displayed as QR, so payment can be made by scanning it from the mobile banking of the banks that provide it.
Indicatively, a payment code is used by tax authorities for the payment of taxes (eg road tax), social security agencies, energy companies, telephony companies, insurance companies, pharmaceutical companies, courier companies, car dealerships, private schools, clothing and cosmetics companies, etc. a.
From the end of March, the possibility of electronic payment (e-Payment) using the RF or QR code, which was announced by the Ministry of Digital Government, is available. It is indicative that 77% of the companies served by DIAS (energy bills, traffic fees, telecommunications, etc.) now use this payment model for their receipts.
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