Deputy Minister Marios Themistocleous said in the National Health System with the aim of upgrading citizens. He emphasized the functionality of the emergency departments, the evaluation of public hospitals, the islands in the islands and the launch of the new telephone line of the Ministry of Health, “1566”.

Referring to the “bracelet” already applied to the Evangelismos TEPs and other large hospitals, he noted that “in the coming days he will start at Atticon Hospital and then extend to 100 hospitals”.

As he explained, the system records in real time the path of each patient and helps detect congestion points. “We get the data so that we can intervene and improve services to patients who are in emergency,” he said. He pointed out that its implementation is constantly expanding and by 2026 it is projected to cover all emergency departments in the country.

Concerning the evaluation of hospitals by the patients themselves, the deputy minister announced that “the first SMS has been sent to patients and we have a very good participation so far. More than one in three, more than 30% have answered. It is very good for the first few days and we will have the first conclusions in a little while. “

He added that “evaluation is neither an opinion nor a poll, it is a management tool. This means that when we get from the experience of patients, for example, that food is not good, there should be a reaction time and corrected. If the problem goes on, yes, there will be penalties and we can reach a commander. “

The Deputy Minister also referred to the launch of the new “1566” telephone line, through which citizens can receive information on health issues.

“In 1566, on the first day of its operation, it received about 2,500 phone calls and everyone was served. Will replace all the telephone lines that existed to date. Everything will now be done in a number that citizens can address on any subject, except for medical advice, “he said.

Mr. Themistokleous also referred to the plan to strengthen the airspace in the islands in the midst of the tourist season.

As he said, “from previous years we have an extra plane, an extra helicopter and there will be one more.” Also, in the last month, 300 rescuers have been hired at the EKAB, who have boosted, mainly the island areas, increasing the shifts by 10%”, and noted that in terms of doctors,” out of the 300 seats that have been barren in the Memorandums, with the incentives that have been given to all, and all the motivations have been given. “

In closing, he stressed that all these interventions are part of a single strategic planning with a central priority of the citizen and the quality of health services.