PPC: Saving energy digitally through myEnergyCoach

PPC, always next to the Greek consumers who trust it and recognizing their individual needs, strengthens its role as an Energy Consultant in order to provide them with useful and essential advice on management and savings.

The consultative approach which is part of PPC’s business philosophy, especially in the current extremely difficult and unpredictable conditions that prevail internationally in the energy sector, emerges as a key factor in its strategy that governs the company’s contact with the customer.

This is now becoming a reality with PPC myEnergyCoachthe digital energy saving tool that helps consumers understand their energy footprint and adopt saving and sustainability habits that will benefit both in reducing energy expenditure and protecting the environment.

Consumers can find myEnergyCoach at dei.gr and to:
• monitor the consumption of electricity in their household or business,
• find out how it is shared between their electrical devices,
• receive personalized advice and suggestions for energy and cost savings,
• discover the energy and financial benefits of replacing their old appliances with modern, high energy efficiency ones.

At the same time, it strengthens its advisory services with the physical presence of specialized staff who will advise on sustainability and energy saving issues in PPC’s stores and call center.

Specifically, for those who prefer personal contact, a new group of PPC myEnergyCoach energy advisors was created, with special knowledge and experience in sustainability and savings issues who will be next to all consumers to:
• help to understand the consumption of their home,
• give specialized energy saving advice based on the consumer’s energy profile,
• explain step-by-step the use of saving tools, such as PPC myEnergyCoach, e-SelfMetering and PPC myEnergyHeatPump,
• propose personalized products and services adapted to the needs of the consumer,
• inform about the ways of energy upgrading of houses as well as about the energy and financial benefits of replacing old appliances with new, more energy efficient ones.

Consumers can contact the team of energy advisors by making an appointment online at one of the 33 selected stores or by calling 800 900 1000.

The General Manager of Marketing & Products, Angelos Spanos, said:
“PPC listens to the real demands of the time and stands by its customers, strengthening its advisory role, always based on customer-centricity and sustainability. This is reflected with PPC myEnergyCoach, the personalized energy saving advisor that can be found either digitally or as a physical presence in our stores. This ‘coach’ is designed to accurately explore each home’s savings potential, set realistic goals and provide guidance that leads to real measurable energy and cost savings. Our ambition is for this energy consultant to be the point of reference at all our points of contact with customers.”

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