The government is aimed at turning a page in the relationship with the state with the state. Citizens’ crisis are entering today’s post -public services, such as AADE, O EFKA, Urban Transport, Prescription, and Municipal Services. A meeting is held for the issue in a short time under the prime minister. The platform has already opened, axiologisi.ypes.gov.gr

The presentation of the platform will take place at a special event at the Maximus Palace, under the Kyriakos Mitsotakisaccording to ertnews.gr. The interior ministers will present it, Theodoris Lebanese and digital governance, Dimitris Papastergiou.

OR evaluation will be anonymousthrough a regular questionnaire that can voluntarily complete those who are interested.

In the new State Evaluation System included servicesas:

– E-EFKA
– public transport
– Cleanliness, road lighting, parking lots and kindergartens of local authorities
– AADE
– DBA
– The Land Registry
– KAPI
– Town Planning
– Recycling
– The green spaces.
– Coverage of the needs of people with disabilities
– Primary and Secondary Schools
– Municipal clinics

According to government planning in the list will be found and digital services, such as electronic prescription, the services now provided through Gov.gr. The immediate goal of the new system is to identify malfunctions.

In the long run, citizens’ responses will allow the building of a large bank data bank that will allow the treatment of systemic weaknesses of the State, as well as the recognition of successful practices that can be tested wider.

A complementary method of evaluation is designed for the services where service is usually made face to face. This means that, after removal from the counter, the citizen will receive an electronic questionnaire on his mobile phone, through which he will be able to evaluate both the service and the procedure followed to meet his needs.

Amyras: Important tool to identify problems

The issue was mentioned by Prime Minister’s Press and Information Director Panos Amyras at ERTnews: “Citizens’ evaluation is being done for the first time and is not only a large poll but an important tool to see where there are problems that can be improved. At the same time, the evaluation procedures from the services to employees, heads to evaluate existing ones and the existing ones to give the bosses, as well as the teachers, and the assessment of the NHS users when they are out of the hospital, are intensified.

As Mr. Amyras explained, The next step is to make corrective interventionsthere are corrective moves to improve public services, but at the same time there is this sense of responsibility for everyone in the State to meet the demands of the citizens.

“It is essential to see where there are problems, in which bodies, in what structures either by evaluation by citizens or internally. Evaluation through the structures can find solutions to improve the services provided. Beyond that, the relevant ministries will take the corresponding measures and where there is a problem they will face it easier and faster. “ He stressed.