About 6,000 questions are received daily by the new digital assistant of gov.gr, the first application of artificial intelligence in the Greek public administration, which started operating on December 12, 2023. “This is a first change that should impress us, make us think differently about the next day in the Greek public sector”, said the Minister of Digital Governance, Dimitris Papastergiou in his video greeting, which was shown at the 18th Polyconference “Innovation & Development”, organized by ka-business.gr.

Speaking about the ministry’s approach to innovation, he referred to “the new policy we have followed since the summer and after the very harsh, violent events of the summer in relation to the floods in Thessaly, but also the fires in Rhodes, Evros and other places of the country,” when “we made a decision to innovate and instead design a new satellite program with an emphasis on telecommunications, let’s go to something more urgent and much more immediate in relation to the needs that were created and had to do with the new microsatellite program, which come to cover a very large gap in Civil Protection”.

Regarding the bill on digital services and the abolition of a series of certificates, he emphasized that “we are going to abolish some layers of bureaucracy”. “There is no reason anymore when there is information about who we are, who our children are, when we were born, who our parents are, who our next of kin are, that we should still trade this information with some records, whether these are they on paper, or are they digital files. So from the circulation of certificates in any form, we are now moving to the circulation of data”, he explained, adding that “this is only the beginning of a new government, which now also with the use of artificial intelligence, is now coming to speed up processes”, for example “to be able to change provider, since energy tariffs are now also dynamic with the possibility of changing provider even every month, and this change can be done very easily from our mobile phone”.

Regarding the cybersecurity bill, he noted that “the new National Cybersecurity Authority is coming to shield this effort, covering over 2,000 bodies, organizations and critical infrastructures”.

“The new digital Greece is here, an efficient Greece with the aim of speeding up the citizen’s contact with the public, to stop considering the citizen as the summoner of the State, to convince that finally Greece is really changing with vision and planning”, concluded the minister .