Problems with Nubank generated a spike in user complaints this Friday afternoon (22) on the website Downdetector, which compiles alerts of failures on pages and applications.
The monitoring website recorded hundreds of notifications until 6:30 pm this Friday. Problems with the bank’s Pix accounted for 94% of user complaints.
In the platform’s comments, customers reported problems receiving money through the instant payments system. Another 4% of complaints were due to difficulty logging in to the bank’s application.
The fintech name also appeared on Twitter’s trending topics this afternoon, with around 6,000 mentions.
In a note, Nubank said that it regrets what happened and informs that operations have already been normalized.
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I have over 8 years of experience in the news industry. I have worked for various news websites and have also written for a few news agencies. I mostly cover healthcare news, but I am also interested in other topics such as politics, business, and entertainment. In my free time, I enjoy writing fiction and spending time with my family and friends.
