The bill for the modernization of EFKA, which aims to improve the operation of one of the largest public organizations in the country, with which 6.5 million citizens deal daily (2.5 million retirees and 4 million employees) and which gathers, based on the reports of the Ombudsman, 48% of the complaints concerning the wider public sector, as stated by the Ministry of Labor and Social Affairs in a statement.
More specifically, according to the ministry, the basic provisions of the bill are the following:
“The regulations of the bill concern the improvement of the efficiency of EFKA, the strengthening of the reward and the accountability of the employees, the increase of the flexibility and the speed of the institution and the better utilization and management of its real estate.
Specifically:
1. The possibility of hiring General Managers and Directors with a three-year term and the possibility of renewal once by both the public and the private sector is provided. The recruitment will be done through transparent procedures (public announcement by decision of the e-EFKA commander), ASEP partnership and incentives to attract the top ranks with high level executives, able to meet the sizes of the Organization and the challenges of its transformation.
2. A productivity reward system is defined throughout the EFKA. Starting from the functions of the settlement of pensions and the service of the citizens, the premium will be connected with specific goals that can be set, according to the needs per General Directorate, depending on the object and the priorities of the institution. In this way, the aim is to improve the governance system of EFKA on the basis of measurable goals that will define the daily operation of all levels of the Organization and will serve as a reference point for rewarding employees. However, this system is accompanied by a corresponding control and accountability system, as described below.
3. Complaints concerning EFKA are dealt with more systematically, through the establishment of an independent Internal Investigation Unit, headed by a former senior judge (Deputy Prosecutor of the Supreme Court). The Unit will be in charge of the immediate investigation of complaints and requests and the performance of ex-officio checks (eg in case of excessive delays) and will have powers corresponding to those of the National Transparency Authority. If the conclusion of the unit reveals the commission of a disciplinary offense, then the head of the Unit will order the exercise of disciplinary proceedings, which will be binding on the competent disciplinary bodies.
4. The disciplinary procedures are accelerated, taking into account that the procedures in the Disciplinary Boards of EFKA currently have an average completion time of two years. In particular, the disciplinary action will be taken in one month (instead of three months) and will be completed in one month from the call for an apology (instead of two months). As part of the strengthening of the impartiality of the audits, the SADs will be carried out compulsorily by an employee of another ministry and will be completed in one month. The Disciplinary Council of EFKA will be composed of three members (judicial president, assistant to the Legal Council of the State and a permanent employee outside the Ministry of Labor and Social Affairs), without the participation of the elected representatives of EFKA employees. He will be responsible for all cases that start, after the publication of the law and for the pending proceedings, as long as they have not been brought to trial. The purpose of speeding up disciplinary proceedings is to strengthen the accountability of employees, so that it is clear that, together with the reward for achieving goals, they will be accountable for the performance of their work.
5. The procurement system becomes more flexible, in order to put an end to phenomena such as the untimely supply of consumables, spare parts and the difficulty of replacing obsolete equipment (eg PCs, air conditioners, etc.). In the same sense of increasing speed and flexibility, a number of obsolete provisions are abolished, which provide for time-consuming approval procedures by the Ministry of Labor and Social Affairs for EFKA-related expenditures (approval for the feasibility of outsourcing computer services, maintenance work, etc.) and the action of the administration.
6. The utilization of the real estate of EFKA is promoted, through the establishment of a Special Purpose Company, entitled “e-EFKA Real Estate Company”, which will be subject to a strict corporate governance framework with increased guarantees of transparency and accountability, but also the possibility of utilizing its good practices. private sector to manage its real estate portfolio. It is indicative that the body has 400 properties across the country, with a total objective value of over 1 billion euros and at least 20%, which concerns high value properties, remains completely unused, resulting in the loss of resources and revenues for the insurance system. The more active management of the real estate of EFKA, through the new company, can significantly contribute to the increase of the resources of the insurance system “.
As the Ministry of Labor and Social Affairs points out, the proposed regulations are aimed at EFKA:
– to meet the needs but also the demands of citizens for a European level of service and rapid award of pensions,
– gain more flexibility and administrative autonomy for immediate decision-making,
– to be fairer, really rewarding good employees and stepping up control over those who do not do their job well,
better manage human resources, utilizing human resources from both the private sector, and
to make more efficient use of its vast real estate, for the benefit of the country’s insurance system.
The Minister of Labor and Social Affairs, Kostis Hatzidakis, stated: will not be reminiscent of the EFKA of chronic pathogens, which stars in complaints to the Ombudsman and in stories of daily madness and suffering. It is known, of course, that in the last year we have taken a number of initiatives, the most important of which have led to a record number of decisions for the award of pensions (225,000) and that for the Unique Service Number 1555. It is, however, obvious that for EFKA, is the most problematic organization of the State, these are not enough. An even more substantial intervention is needed, on a more permanent basis. We are pursuing this with the specific bill, by attracting a high level of executives from both the public and the private sector, with better staffing of the Organization, with a system of incentives and controls for employees, with acceleration of supplies, with utilization of real estate. All these are necessary arrangements that will make the daily life of the employees better, but above all the service of the insured is much better, which is also the big demand. The insured is not a servant of the administration. The administration must serve the insured! “
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