With a vision to be the first choice as a customer relationship partner for every business
COSMOTE eValue, a member of the OTE Group and Telekom, the world’s leading telecommunications group, is repositioning itself in the market with a new image and corporate identity, confirming its leading position and strong growth path. With a new vision to be the first choice in customer relationship management for every business, COSMOTE eValue remains committed to excellent customer service.
With more than 25 years of experience and expertise, COSMOTE eValue is the #1 Customer Relationship Partner in Greece, with a market share of 44% 1 of the Greek market and a steady growth rate in new projects annually. It also maintains a presence in Romania and Belgium, with more than 16 building facilities, 6,000 employees and more than 80 clients from the public and private sectors.
“At COSMOTE eValue we have integrated continuous improvement and development into the core of our philosophy. We constantly adapt our strategies to the needs and new data of the market. With our new positioning, we are expanding our service portfolio, maintaining the excellent service experience we offer to our customers and designing innovative solutions for every business”, said Mr. Athanasios Stratos, CEO of COSMOTE eValue in Greece and eValue International in Romania.
New motto: “Empowering Growth. Driving Value”
With a new motto “Empowering Growth. Driving Value”, COSMOTE eValue focuses its strategy on the development and continuous upgrading of digitally innovative omni-channel and human-centric solutions, aimed at an excellent customer journey and a unique service experience. At the same time, it focuses on the creation of new services that build long-term relationships of trust with clients, while at the same time it contributes to business development, the achievement of targeted business results and the creation of alternative sources of income for its client companies. Its services include customer base analysis and expansion, full and personalized service, enhanced customer experience, sales promotion, telephone support, market research and business consulting
services.
It is also noted that eValue is the only Greek company included in the Ethisphere Institute’s World’s Most Ethical Companies ® international list for 2024. Signaling its repositioning in the market, the new image of COSMOTE eValue is reflected on the company’s renewed website.
Source: Skai
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