Spotify and Discord work again after instability

Users of the Spotify streaming platform and the Discord messaging app had difficulties accessing the systems on Tuesday afternoon (8). The problem happened in different parts of the world, but it started to be normalized in the late afternoon — although not completely.

According to online service monitoring website Downdetector, failure notifications for the two services jumped shortly after 2:45 pm.

Over the course of the afternoon, services gradually resumed. After reaching a peak of 6,206 complaints at 3:33 pm, Spotify saw complaints drop to 90 at 5 pm.

The same happened with Discord. At 3:20 pm, the messaging app had 2,009 reports of Downtector issues, a number that did not go beyond 35 at 5:30 pm.

On Twitter, the official Discord page reported being aware of an issue that causes messages to fail. “We’re working on a fix. Apologies for the interruption and thanks for hanging in there!” reads the post.

In a statement, Spotify also stated that it is following the instability, which may be impacting multiple platforms, and indicated that it reports on the situation of the application on the SpotifyStatus account on Twitter.

“We will post another update when the situation returns to normal,” he said.

Apps had already gone offline before

Last November 16, both platforms showed instability on the same day and from 2:45 pm as well. The problems were normalized a few hours later.

At the time, the hypothesis raised for the problems was a crash in Google’s cloud services.

Wanted to clarify whether Tuesday’s problems had the same cause, Google reported that, during the afternoon, it had a specific problem in a traffic tool (Traffic Director) that integrates the cloud services offered.

However, the company has not confirmed whether this disruption was the cause of Discord and Spotify’s instability.