See how to withdraw the FGTS 2022 at Caixa Tem

Workers born in January and who are entitled to the extraordinary withdrawal of the FGTS (Service Time Guarantee Fund) can now withdraw the amounts. The movement of up to R$ 1,000, which started to be released this Wednesday (20) by Caixa Econômica Federal, is done through the Caixa Tem app.

The deposit of amounts occurs automatically in the digital social savings for most of the 42 million workers with the right to withdraw. However, there are cases in which the citizen will have to apply. This request is made through the FGTS application.

When the money falls into the digital social savings account, which is handled by Caixa Tem, the worker can transfer the amounts to an account at another bank or Caixa Econômica Federal, pay bills, make purchases, make a Pix or generate a code to make the withdrawal.

Operations, however, may be limited. Transfers to another account, even if in the name of the worker, are up to R$ 600. In the case of Pix, it is possible to make the Pix for payment and the Pix for withdrawing the money, which will oblige the citizen to go to a cashier ATM, a lottery shop or a Caixa Aqui correspondent.

Check below how to check the amounts, make the withdrawal request —for those who are not entitled to automatic deposit— and move the money through Caixa Tem.

1- Check your balance on the FGTS website or app

The worker will be able to find out if he has the right to withdraw up to R$ 1,000 on the FGTS website or application. Those who opted for the FGTS birthday withdrawal or those who do not have an available balance will not be able to withdraw.

From the site:

• Access www.fgts.caixa.gov.br
• Go to “Check here” and enter your CPF and password
• In “How you will receive your values”, the information will appear if the deposit will be automatic or if it will be necessary to make the request

By app:

• Enter the application and enter CPF and password
• If there is a virtual queue, wait a few minutes
• On the home screen, go to “Extraordinary Withdrawal”
• On the next screen, the amount that will be released, the payment date and the deposit account will appear in the case of those who are entitled to automatic withdrawal
• Click on “See released FGTS accounts” to find out which accounts the money will come from
• If the payment is not automatic, go to “Request withdrawal”

2- See how the payment of the amounts will be made

Workers who will be entitled to automatic FGTS deposit will receive this information when accessing the website and through the application. In the app, you will be informed of the amount to be deposited, the date of deposit and the number of the digital savings account opened by Caixa.

If the deposit is not automatic, you must request it. See what to do:

• Access or download the FGTS application (if you already have the application and it is necessary, update it)
• After downloading or updating, click “Join the app” and then “Continue”
• Enter your CPF, go to “I’m not a robot” and click “Next”
• Enter your password and go to “Login”
• The app will be able to provide explanations about the new method of withdrawal; click “Understood”
• If there is a virtual queue, wait, you will be served soon
• On the homepage, go to “Extraordinary Withdrawal”
• On the next screen, information on how much you can withdraw will appear.
• To find out which accounts the money will be withdrawn from, click on “See released FGTS accounts”
• If the deposit has not occurred automatically, the system will inform you that it is necessary to request the withdrawal; go to “Request Withdrawal”, below, in orange and then click on “Confirm”
• The following message will appear: “Cashier will process the request and if everything is ok, the amount will be credited to your account”
• In a few minutes, the request will be processed and the worker will see information such as the open account number, amount to be withdrawn and withdrawal date.

What if access is not granted?

If, when trying to consult the FGTS balance, you find out if you are entitled to the extraordinary withdrawal or even request the amount and you can’t, there are a few options. First, try restarting your phone, deleting the app and downloading it again.

If the failure continues and the application indicates that it is necessary to go to the bank, the worker must go to the Caixa with his official document to update the necessary data.

3- To get the money, you will need to access the Caixa Tem

How to register and access Caixa Tem:

• Download or update the app on your mobile. To do this, just access the Google Play Store or the Apple Store and download the Caixa Tem app.
• Access is made with CPF and password; open the app and enter the CPF and create a password
• To generate a password, you will need to follow seven steps. Among the information that must be provided are: CPF, full name, mobile number, zip code, day, month and year of birth and email
• On the next screen, create a password, confirm the password, go to “I’m not a robot” and click “Register”
• On your first access, you will receive a code in an SMS message to confirm your identification in the APP
• Correctly enter your phone number to receive the code; then enter it and you will be able to use Caixa Tem services

How to transfer values:

• enter the app
• Click “Transfer money”
• Inform if the transfer will be made by typing the branch and account where you want to send the amounts
• Inform if the money will go to an account at Caixa or another bank
• Inform branch, account, digit and amount, and check if all data is correct
• Enter your password and the operation will be done
• If you want, save the receipt on your cell phone or send it through WhatsApp

How to generate code to make the withdrawal:

• Open the Caixa Tem app on your cell phone
• After entering your CPF and password, click on “Withdraw without card”
• On the next page, go to “Generate code for withdrawal”
• Guidance will appear on how to withdraw from the ATM, below, click on “Generate withdrawal code”
• Enter your Caixa Tem app password
• On the next screen, the code will appear. It is valid for one hour to be used at the ATM, in the lottery or in a corresponding Caixa Aqui
• Withdrawal is carried out without a card, so click on the “Enter” button on the ATM keyboard
• On this screen, click on the “Withdraw Cash Has” button
• Enter your CPF number and then enter the code generated in the application
• Choose a value to withdraw, pressing the buttons on the side, according to the options of values ​​that are offered on the screen. If you want another amount, type the amount you want to withdraw on the numeric keypad of the ATM and then press the “Enter” button

4- The money will only be released from the day defined in the Caixa calendar, according to the month of birth

The extraordinary FGTS withdrawal starts this Wednesday (20) and runs until June 15, according to the worker’s birthday month. Withdrawal can be made from the day the amounts are released. The money will be available until December 15th. If not withdrawn, it will return to the Guarantee Fund account, with corrections.

SEE THE 2022 FGTS WITHDRAWAL CALENDAR