ANS suspends the sale of 70 health plans because of complaints; see the list

The ANS (National Supplementary Health Agency) suspended the sale of 70 health plans from eight operators. The decision was based on complaints made in the first quarter of consumers regarding the assistance coverage of health operators.

Although it has already been published, the measure will be valid from Thursday (30). The companies’ current customers remain protected, as the measure only prevents the marketing of plans to new contractors.

Sales can only be resumed if the health plans improve the results ascertained by the ANS.

The analysis of customer complaints is part of the Service Guarantee Monitoring. Through it, the agency monitors non-compliance with the maximum deadlines for consultations, exams and surgeries. Cases of denial of assistance coverage are also considered.

In total, the agency received 37,512 complaints in the first quarter of the year.

In addition to the suspension, the ANS announced that four health plans from three operators can be marketed again – their sale had previously been paralyzed also based on customer complaints.

See the list of suspended plans in the 8 affected operators

With registration number and trade name of each product

1) UNIMED VERTENTE DO CAPARAÓ – COOPERATIVA DE JOO MÉDICO LTDA

485570201 – NATIONAL ADMISSION POS – ENF

468492133 – SPECIAL PP BUSINESS

3) AMIL ASSISTANCE MÉDICA INTERNACIONAL SA

462796102 – Amil Blue IV National PJ QP

467747121 – STAR – CE

472823148 ​​- Amil 200 QP Gr. munic. BR Copart R PJCE

472840148 – Amil 700 National QP R Copart PJCE

472930147 – Amil 400 National QC R PJCA

472931145 – Amil 400 National QP R Copart PJCA

472932143 – Amil 400 National QP R PJCA

472936146 – Amil 400 National QC R Copart PJCE

472937144 – Amil 400 National QC R PJCE

472940144 – Amil 400 National QP R PJCE

475231157 – Amil 200 QC Gr. munic. RM RJ PJCE a

475739164 – NEXT (Amil Fácil 50) Mun São Paulo QC PJCA

475741166 – NEXT Mun São Paulo QC PJCE

476547168 – Amil 200 QP Gr. munic. RM SP R PJCE and

477099164 – NEXT PLUS RM RJ QC PJCE

478086178 – Amil 500 QP Nacional Copart R ADM a

478088174 – Amil 400 National QC Copart R ADM a

481730183 – Amil 350 QC Nac R Copart S/Obst PJ

481734186 – Amil 350 QP Nac R PJ

481895184 – Amil Fácil 50 QC SP Plus BX Jundiaí GM Copart PJA

483754191 – Easy Amil S60 QC SP GM PJ

483758194 – Amil Fácil S60 QC SP BX Jundiaí GM PJ

483761194 – Amil Fácil S60 QC SP BX Jundiaí GM Copart S/Obst PJ

483762192 – Amil Fácil S60 QC RJ GM PJ

483773198 – Amil Fácil S80 QP SP RJ DF PR PE GM Copart PJ

483778199 – Amil S380 QC Nac R PJ

483779197 – Amil S380 QC Nac R Copart PJ

483780191 – Amil S380 QP Nac R PJ

483781199 – Amil S380 QP Nac R Copart PJ

483802195 – Amil S450 QP Nac R PJ

483803193 – Amil S450 QP Nac R Copart PJ

483808194 – Amil S450 QC Nac R PJ

483814199 – Amil S750 QP Nac R PJ

485421207 – Amil S750 QP Nac R PJA

485427206 – Amil S380 QP Nac R PJA

485429202 – Amil S380 QC Nac R PJA

486041201 – Amil Fácil S40 QC SP GM Copart PJ

486042200 – Easy Amil S40 QC SP GM PJ

486046202 – Amil Fácil S40 QC GRU Region GM PJ

486834200 – Amil E85 QC SP RJ DF GO GM Copart PJ

488422211 – Amil Fácil S60 QC SP Mais GM PJ

488720214 – Amil Fácil S80 QP SP RJ DF PR PE GM2 PJ

489258215 – Unimed Omega Plus S

483647192 – Unimed Singular

468245129 – UniPart Alpha 2

467691122 – Unimed Alpha 2

467689121 – Unimed Personal Collective Room 2

467687124 – Unimed Delta 2

467683121 – Unimed Alpha 2

467669126 – Unimed Beta 2

467665123 – Unimed Personal Collective Room 2

449970041 – Unimed Personal Collective Room

401809985 – Unimed Delta

401808987 – Unimed Delta

5) ESMALE ASSISTENCIA INTERNACIONAL DE SAUDE LTDA.

487355206 – MOBI 3011E11

482589196 – PREMIUM PROMO DF CP – AD – Nurse

469161130 – PREMIUM PROMO

6) SANTO ANDRÉ PLANOS DE ASISTENCIA MÉDICA LTDA.

470021130 – MEDICAL IND 200

461072095 – ORION

456479071 – DIAMOND

456407073 – RUBY

474742159 – PRIME 300

455072062 – REFERRED PERSONNEL

7) BIOVIDA SAÚDE LTDA.

477621176 BV-SENIOR/Nurse/SP/ABC

8) SAÚDE BRASIL ASSISTÊNCIA MÉDICA LTDA.

488313216 – ADVANCE I

488314214 – CLASSIC II

488315212 – CLASSIC I

489286211 – CLASSIC I PLUS ASSOCIATIVE