There are repeated cases of consumer fraud by astute people who pretend to be DEDDIE employees and ask for bank account codes
DEDDIE draws the attention of consumers to avoid being deceived by persons pretending to be employees of the company, with the aim of extracting their personal information as well as information of their personal bank accounts (IBAN, etc.).
Incidents of fraud have increased, involving government subsidies on electricity bills or other related transactions
In its announcement, DEDDIE notes that based on its responsibilities, it has no authority regarding electricity pricing issues or the process of granting financial aid for electricity bills (power pass).
Consequently, no employee or representative of DEDDIE communicates with electricity consumers on issues related to transactions related to the supply of electricity, while it is underlined that no an employee or representative of DEDDIE requests or will request from consumers information related to their bank accounts (e-banking, IBAN, etc.), either by phone or via messenger applications (viber, etc.).
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