The five-digit energy solidarity number 15902 was launched today to support vulnerable households from high price increases in energy costs.
According to an announcement, the telephone line will operate from Monday to Friday, from 08:00 in the morning until 20:00 in the evening. It can be addressed to households that are unable to pay their electricity bills and request a reconnection of their supply.
A basic condition for the approval of the request is that the electricity supply has been interrupted, due to overdue debts until 31.3.2022 and to remain disconnected until the completion of the process. In addition, the reconnection request must relate to the main residence and meet specific income criteria that coincide with those of the Social Housing Invoice.
The total budget for this emergency support is € 40 million and will be funded by the Energy Transition Fund. Responsible bodies for the examination of reconnection requests are the relevant Municipalities and HEDNO.
The amount of the special aid will be as follows:
· For total debts up to 6,000 euros, the entire debt will be paid in a lump sum.
· For total debts over 6,000 euros and up to 9,000 euros, 75% of the debt will be paid in a lump sum.
· For total debts over 9,000 euros and up to 12,000 euros, 50% of the debt will be paid in a lump sum.
· For total debts over 12,000 euros, 30% of the debt will be paid in a lump sum.
The remaining amount will be repaid by the consumers themselves in interest-free monthly installments.
The Minister of Environment and Energy, Costas Skrekas, stated: “In the face of this unprecedented crisis that is affecting the whole of Europe, our main concern is to protect our vulnerable fellow human beings. That is why we are activating the solidarity line 15092 from today. With social and income criteria, the beneficiaries will be able to reconnect the electricity supply of their house, without being burdened with the costs, which will be covered by the Energy Transition Fund. “Since last September, the government has allocated more than 1.3 billion euros to address the energy crisis and is launching other targeted interventions to provide financial relief to those affected.”
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