Useful questions & answers given by the Ministry of Immigration and Asylum for its refugees Of Ukraine.
In particular, as the Ministry of Immigration and Asylum points out in a statement:
From the first moment, communication channels in Greek, Ukrainian and English languages have been activated through:
(i) the information portal on the ministry’s website (https://migration.gov.gr/ukraine/),
ii) the call center – help desk (Monday to Friday 7:00 -22: 00, tel: +30 213 1629600)
(iii) by e-mail, at [email protected]
(iv) the humanitarian aid platform Help Ukraine for NGOs, OTAs, international organizations and any other interested parties.
In particular, the ministry’s call center has received more than 1,300 calls, while more than 250 emails have been sent to the e-mail address.
To facility of Ukrainian refugeesas well as their relatives who seek help and assistance before or after their arrival in Greece, have been collected, grouped and posted on the special link of the ministry’s website frequently asked questions and answers.
Please note that this Q&A is updated daily with additional material.
Indicatively, you can read them below 5 most frequently asked questions and answers of these:
1. With what documents can I come to Greece with my children if I only have an identity card and not a passport?
Ukrainian citizens who do not have travel documents can enter only through the Passport Control Department of Promachonas (Greek-Bulgarian border). There you will be given a relevant document by staff of the Ukrainian embassy. If you have children with you, you will need to present a certificate of marital status or birth certificate. If you do not have any of these documents, you must complete and file a responsible declaration with the number of children, their name, surname, sex and date of birth.
2. I am in Greece and I have no money for accommodation and food. Where can I stay directly and have access to food?
Until the process of issuing travel documents is completed, where required, there is a possibility of short-term hosting in the hosting structure of Sintiki, for those who wish.
Those who wish to host for a longer period and after the completion of the above process can submit a request to: [email protected]
Then you will receive in your e-mail a reply message, which will ask you to record basic information (number of members of your family, ages, city of Greece where you are, language in which you can communicate) and attach a photo of the page of your passport (or other identification document) showing your personal details, and your entry visa to Greece.
The Ministry of Immigration and Asylum will provide you with accommodation and food in its accommodation structures, immediately. To facilitate and expedite your housing process, please record in your request the number of family members, their names, gender and age, as well as any vulnerabilities (serious illness, disability, pregnancy).
3. Is there any time limit for me to stay in Greece?
The maximum length of stay from your crossing at the land or air border (the Greek Police will stamp your passport with the date of entry) is 90 days (15 days with the right to renew for another 75 days). However, during this period, you have the right to apply for temporary protection status of one (1) year with the right of access to the labor market and medical care in accordance with Directive 2001/55 of the Council of the European Union, which was incorporated by Presidential Decree 80 / 2006 in Greek legislation. In the coming days, the points at which the Asylum Service of the Ministry of Immigration and Asylum will be able to accept your requests and grant you this status will be announced.
4. What is the procedure for obtaining a permit for children (nieces) from Ukraine, to stay in Greece as long as necessary, with the parents remaining in Ukraine?
If the children enter the country unaccompanied, then the National Emergency Response Mechanism is activated for unaccompanied minors in precarious living conditions of the Ministry of Immigration and Asylum, for the transfer of children to special emergency accommodation structures and then the necessary procedure is followed. ) and committee. For more information you can call: 0030 2132128888 (24 hour line), send an e-mail to [email protected]
5. I want to give clothes and host refugees.
You can express your interest in offering assistance to displaced persons from Ukraine by filling out the special form that you will find at the link https://migration.gov.gr/helpukraine/ of the Ministry of Immigration and Asylum.
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