Roblox says it has a solution for a problem that leaves the platform down

by

São Paulo

Roblox reported this Sunday afternoon (31) that it identified the “root cause and the solution” for the problem that took down the gaming platform in the world. Users have been complaining that they haven’t been able to play for more than 48 hours and that they are bored by being without the gaming platform.

“We’ve identified the root cause and the solution. We’re working to get things back online and we’ll keep them updated throughout the day,” says the message on the company’s official Twitter account.

Netizens commented on the post saying: “God has heard us”, “I hope you come back soon, I want to play Murder” and “finally”. Others posted memes of a person standing in front of a wired board with his hands on his hips.

Netizens had been complaining since Friday (29) about the interruption of the gaming platform and were asking for a solution to the problem. One person said that his little sister is crazy about games and asked them to solve the problem right away: “get a fire extinguisher”. One netizen asked: “How long is it before Roblox gets back up and running? Hopefully soon.”

Another complained that he needed to be rewarded by the company. “I just think Roblox should reward players for as long as the game has been down, it’s going to be 24 hours and nothing yet,” wrote one netizen on Friday (29).

One player has expressed concern about not knowing what is going on and wants to know if he has lost all game information. He asked, “Did you have a fire in the server room?”

“Is our game info saved or are we going to lose all our stuff? It would be nice to know if you’ve lost real data. I paid a lot of money so I don’t want to start from scratch,” he wrote.

Roblox is a gaming platform with which some teenagers are earning millions and which this year surpassed the number of users of the popular “Minecraft”, according to BBC Brasil.

In 2015, the platform had only 5 million monthly players. But at the end of July this year, they already totaled 62 million — 8 million of them in Latin America alone.

The original idea when engineer David Baszucki created the platform was that children would use it to create objects while learning physics concepts. But the students found a more interesting use: they started designing their own worlds.

That’s how the company decided to open the program to allow game development. As a result, more than 29 million of them were born on the platform.

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