See which innovative services are offered through the myPPC service
A new digital eraor service and communication with PPC starts with myPPC which is now available for the company’s customers. T
myPPC is the new digital world of PPC that enables customers to have access to accounts them anywhere and anytime, to manage their benefits and personal information and activate new services and products, while at the same time offering them energy saving tools and tips as well as rewards programs.
myPPC will be constantly updated with new applications, features and offers, bringing everything new in the world of PPC to consumers’ screens.
The Deputy Managing Director of Commercial Activities of PPC, Mr. Georgios Karakousis, said: “A key pillar of our strategy is the customer-centric philosophy. Every new product we launch, every new service, we want to make our customers’ lives better. myPPC is a new experience that makes the overall management of the relationship with PPC, of ​​each customer separately, easy and immediate, while offering many privileges to users. We encourage all our customers to download the app, get to know the new digital service experience and take advantage of the rewards and savings programs.”
myPPC: Access from everywhere to everything the customer needs
PPC customers, by downloading the myPPC application on their mobile phone (in the app store or in the google store) or by entering https://mydei.dei.gr and, after registering, gain access to the new digital world of PPC. The main features of myPPC include:
Easy and fast account management
In myPPC, customers can easily and quickly view and manage their bills, pay them and track their settlements. The myPPC application comes to replace and at the same time improve the e-bill service, whose users can enter myPPC with their existing codes. In addition, PPC customers can view their history and find ways to facilitate payments.
Enabling value-added products and services
An important feature of myPPC is the possibility to activate a series of products as well as additional clean energy and security services.
For example, at myPPC, PPC myHome 4All, PPC’s new home variable plan, can be activated online, which includes the GreenPass service free of charge, enabling new and existing customers to reduce their energy footprint, while rewarding them when they save energy.
myPPC users can also activate Green Pass, the additional service from PPC, which guarantees that the amount of energy they consume at home is produced and reserved for them from Renewable Sources.
For more securitymyPPC subscribers can activate FixIt, the innovative service Emergency Technical Assistance, with which they can call a technician 24 hours a day, 7 days a week, 365 days a year for immediate repair of unexpected breakdowns or damages at home. Accordingly, for those with natural gas at home, the FixIt Dual service offers immediate access to an electrician, plumber, locksmith or individual natural gas burner technician.
E-Selfmetering to record actual consumption
With e-Selfmetering, consumers can self-register their actual consumption online in myPPC, so that they only pay for what they have consumed. Thus, they can avoid surprises on their bills and have an accurate picture of their consumption.
Energy saving with PPC myEnergy Coach
One of the most important features of the new myPPC is that myEnergy Coach, the specialist consultant with energy and cost saving solutions, is always available from everywhere. With PPC myEnergyCoach, consumers can monitor their consumption, see the energy analysis of their devices, discover effective energy saving tips, receive personalized savings suggestions and communicate directly with an energy consultant at the PPC service center.
Rewarding customer trust
In the myRewards section of myPPC, PPC customers can take advantage of the new reward programs as well as offers from top brands on the market. The myRewards section will be updated frequently, with new offers and benefits.
Source :Skai
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