Microsoft 365 (formerly Office) issues for thousands of users worldwide

The problems in the functions of the Microsoft 365 program (formerly Office 365) that thousands of users around the world faced as of 14:46 Greek time have been fixed.

“We are investigating the issue where users may not be able to access Microsoft 365 services“, the Windows parent company said in an original post on X.

We’re investigating an issue where users may be unable to access multiple Microsoft 365 services. Please look for MO888473 in the admin center for more details and further updates.

— Microsoft 365 Status (@MSFT365Status) September 12, 2024

This was followed by a newer update from Microsoft which stated that a change in the management environment of an Internet Service Provider (ISP) caused the problem.

Microsoft’s latest post on X says that the problem has been fixed and Microsoft 365 is back up and running.

We’ve monitored our systems and confirmed that impact has been remediated.
Please look for MO888473 in the admin center for more details.

— Microsoft 365 Status (@MSFT365Status) September 12, 2024

It is noted that Microsoft 365, formerly Office 365, includes subscription plans that allow the use of the Microsoft Office software suite during the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server and SharePoint, among others.

The problems with Microsoft’s software come nearly two months after the “digital blackout” and “Blue Screen of Death” caused by a flawed software upgrade by CrowdStrike that affected about 8.5 million devices running Windows.