Technology

Roblox identifies cause of gaming platform outage

by

São Paulo

Roblox, which is down for all players in the world, said late Saturday (30) that it may have identified the internal cause of the interruption of the gaming platform. On social networks, users have been complaining that they haven’t been able to play for more than 48 hours and that they are bored by being without the gaming platform.

“We believe we have identified an underlying internal cause of the outage. We are in the process of carrying out the necessary engineering and maintenance work to get Roblox back up and running as soon as possible. Thank you for your patience,” the company wrote.

On Friday (29), Roblox reported on Twitter that it was in trouble and was working to get things back to normal. The company said it knew the downtime was not related to any experience or partnership.

“It’s still making progress with today’s outage. We’ll continue to keep it updated. Once again, we apologize for the delay,” the gaming platform reported on Twitter.

On the networks, Internet users asked for a solution to the problem. One person said that his little sister is crazy about games and asked them to solve the problem right away: “get a fire extinguisher”. One netizen asked: “How long is it before Roblox gets back up and running? Hopefully soon.”

Another complained that he needed to be rewarded by the company. “I just think Roblox should reward players for as long as the game has been down, it’s going to be 24 hours and nothing yet,” wrote one netizen on Friday (29).

One player has expressed concern about not knowing what is going on and wants to know if he has lost all game information. He asked, “Did you have a fire in the server room?”

“Is our game info saved or are we going to lose all our stuff? It would be nice to know if you’ve lost real data. I paid a lot of money so I don’t want to start from scratch,” he wrote.

Roblox is a gaming platform with which some teenagers are earning millions and which this year surpassed the number of users of the popular “Minecraft”, according to BBC Brasil.

In 2015, the platform had only 5 million monthly players. But at the end of July this year, they already totaled 62 million — 8 million of them in Latin America alone.

The original idea when engineer David Baszucki created the platform was that children would use it to create objects while learning physics concepts. But the students found a more interesting use: they started designing their own worlds.

That’s how the company decided to open the program to allow game development. As a result, more than 29 million of them were born on the platform.

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