The country’s bank branches will be closed this Wednesday (2), All Souls’ Day. In-person service will return to normal from Thursday (3) where there are no municipal holidays on this day, according to Febraban (Brazilian Federation of Banks).
Self-service areas (ATMs), digital and remote channels (internet and mobile banking) will be available to customers during the holiday.
Consumption bills (water, energy, telephone, etc.) and payment vouchers due on the day of the Dead can be paid, without an increase, on the following business day (Thursday).
According to the assistant director of services at Febraban, Walter Tadeu de Faria, the bills usually come with dates adjusted to the calendar of national, state and municipal holidays.
Services by cell phone, computer and telephone (call centers) are also available and offer practically all the financial transactions of the banking system, informs the institution.
Febraban’s decision respects a 2020 resolution of the CMN (National Monetary Council), which does not consider Saturdays, Sundays and official national, municipal or state holidays for banking operations, except optional points or other cases of impossibility of payment. access to physical agencies.