For 69% of Brazilians, inflation has weighed mainly on the consumption of food and other domestic products in December, while 42% feel the high prices, especially when fueling their car, points out a survey by Febraban.
According to the consumer expectations radar made by the entity, which represents the banks, 19% of those interviewed believe that inflation has an impact, above all, on spending on health services and medicines.
Other items associated with the impact of inflation had percentages below 10%, such as credit card interest (8%), public transport tickets (6%) and payment for school, college or other education services (5%).
Looking to the future, the Brazilian says he would like to resume plans in 2022 that were postponed by high prices, falling incomes and persistent unemployment. Buying a property is the biggest of these dreams, with 35% said they would like to invest in their own home, in the case of money in the budget.
In second place, with 18%, they appear tied to save money in savings and the renovation of the house; taking courses and investing in education come next, with 17%, and travel is part of the 10% plans.
The survey results follow the skyrocketing prices: the IPCA-15 (Extended National Consumer Price Index-15), preview of official inflation, rose 0.78% in December and ended the year with an accumulated high of 10.42% , the highest rate in six years. The biggest cost increase within the IPCA-15 came from transport, whose prices soared 21.35% in the year.
According to the most recent Focus bulletin, from the Central Bank, the expectation of market agents is that 2021 will end with an accumulated inflation of 10.02%, against the 10.04% calculated previously. This result would be well above the target — of 3.75% with a margin of tolerance of 1.5 percentage points more or less.
Hits increase, but most trust Pix
Most respondents (85%) also say they approve of Pix —electronic payments system— and only 10% disapprove. The remaining 5% did not know or did not respond.
Among young people aged 18 to 24, Pix approval reaches virtually all respondents (99%). The least satisfied are consumers aged 60 and over, who have demonstrated a 65% approval rating.
In addition, 71% said they had already used the payment method, while 28% said they have not used it yet.
Among the scams, the most common (48%) is credit card cloning or card exchange. Mention of this type of fraud reaches 63% among those aged 25 to 44 years.
The fake central scam, in which someone asks for consumer data over the phone, increased from 18% in September to 28% in December, mainly hitting the 45-59 age group. In third place (24%), the WhatsApp scam stands out, in which someone impersonates an acquaintance asking for money.
The survey also measured the trust respondents had in banks, private companies and fintechs. In the case of banks, 58% say they trust, 36% do not trust and 6% do not know or do not respond; with private companies, 54% trust and 36% don’t; with fintechs, the degree of trust is 56% versus 33% who don’t.
The interviews took place between the 19th and 27th of November, with 3,000 people over 18 years old and from all regions of the country. The margin of error is 1.8 percentage points, more or less.
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