Economy

Amounts receivable from the Central Bank will have a new login; see how to register

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The Central Bank announced that a new website (valoresareceber.bcb.gov.br) will be available from February 14th for consultation and transfer of money available in the Values ​​Receivable System (SVR), a platform that should return around R$ 8 billion for people and companies.

In addition to changing the access address, BC also changed the form of login. It will no longer be possible to consult the Registrato, a BC system also used to consult personal financial information such as loans and financing contracted, returned checks and the list of registered Pix keys.

With the new website, consulting the system will require that the interested party has a login on the gov.br platform with a silver or gold security level. The government provides three different levels of security for citizens: bronze, silver or gold. All give access to government digital services, but the last two allow the use of public services that require a higher degree of security and therefore are required for access to the SVR.

THE silver level requires the user to have validated their data via internet banking from an accredited bank or to have facial biometrics registration for photo verification on the bases of the CNH (National Driver’s License). There is also the option of having this level of security if the user is a federal public servant and has access to the federal government system Sigepe (People Management System).

THE gold levelin turn, requires that the user has performed facial validation through the gov.br application to check the photo in the Electoral Justice bases or that he has opted for the validation of his data with a digital certificate compatible with ICP-Brasil, which works as a document of virtual identity and allows digital signature of documents.

See the step by step to access the values

1) Create or update your login on the gov.br portal:

  • Click on https://acesso.gov.br and enter your CPF; It is also possible to carry out this step by downloading the gov.br system application on mobile phones with Android and iOS operating systems
  • Select the Terms of Use, I’m not a robot and click on the Continue button

2) Increase the account security level:

  • Log into your account on the gov.br portal with your registered CPF and password
  • In the list menu, click on the “Privacy” option and then on “Manage Trust Seal List”
  • On the personal data use authorization page, click “Authorize”
  • On the page that opens, the current security level of your account will appear. Most accounts are created with bronze level
  • The page will display the list of options to “acquire new trusts from gov.br”, that is, increase the security of your account. Some alternatives, such as facial validation by Denatran to obtain a silver level, for example, require the user to have registered biometrics in other government databases. Those who have a bank account can acquire the silver level of security through the registration validated via internet banking. In this way, the government platform will confirm your data by logging in to the financial institution.

3) Check if you have amounts receivable:

  • Access the website valorareceber.bcb.gov.br from February 14
  • Use your CPF or CNPJ to check if there are amounts receivable
  • If so, the system will inform you of a date for you to return to the site and request the available money, starting on March 7
  • The date will be automatically generated by the system, according to BC, so it will not be possible to choose it

4) Request the amounts receivable:

  • On the date scheduled in the previous step, access the website valorareceber.bcb.gov.br again; if this date is not respected, it will be necessary to make a new appointment on the website itself
  • On the scheduled date, you will need to log into the SVR with your silver or gold level gov.br account
  • Access the system, discover the amount available and request the transfer

Login via gov.br replaces access via Registrato

The new channel dedicated to SVR (Values ​​Receivable System) aims to expand its service capacity.

Consultation with the SVR on the BC website had been suspended on January 25, the day after the announcement of the existence of R$ 8 billion forgotten. The number of hits destabilized the institution’s website. At launch, on January 24th, the number of hits to the site was 20 times higher than on a high-volume day — or 50 times higher than on a typical day.

The entire relationship with citizens will take place through this new channel, informed the BC. It will no longer be possible to consult or request amounts deposited in the SVR on the BC main website or by the Registrar, a system also used to consult personal financial information such as loans and financing contracted, returned checks and list of registered Pix keys.

Before the suspension, 79,000 citizens and companies were able to consult the SVR through the BC website and 8,500 return requests were formalized, which represents about R$900,000 already recovered.

In a first phase of withdrawals, the BC estimates the return of R$ 3.9 billion to 27.9 million CPFs (individuals’ registrations) and CNPJs (national legal entities’ registrations).

In this first stage, holders of closed checking or savings accounts with available balance will be entitled to recover the forgotten money.

Fees and installments or obligations relating to credit operations improperly charged will also be refunded, provided that the refund is provided for in a term of commitment signed by the bank with the BC.

In addition, shares of capital and apportionment of net surpluses of beneficiaries and participants of credit unions and unsought resources related to closed consortium groups may also be recovered.

There will be a second phase of rescuing forgotten values. Its implementation date will be evaluated after the start of the first stage.

In the next transfer cycles, fees and installments or obligations related to improperly charged credit operations, provided for or not in the Commitment Agreement with the BC, will be returned; amounts deposited in prepaid and postpaid payment accounts closed with available balance; funds in registration accounts maintained by brokers and securities dealers closed with available balance; and, finally, other situations that imply amounts to be returned recognized by the institutions.

According to the BC, anyone who misses the scheduled date to redeem the balance on the new site for any reason does not need to worry. “The citizen never loses the right to the values ​​in his name. Financial institutions will keep these resources for as long as necessary, waiting until the citizen requests the return.”

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