Procon-SP will start working with the help of voluntary conciliators who will work in the composition of agreements between consumers and suppliers, carrying out remote or in-person hearings.
The agency selected 60 people from more than 700 interested candidates who applied for the vacancies.
According to Procon, they will have a daily allowance of R$ 190 to act up to four days a month in eight hearings per journey.
Fernando Capez, executive director of Procon-SP, says that the body intends to improve remuneration conditions.
The conciliators will receive the documents and should start working on the work by the end of this month.
Today, the agency has only five servers who work in conciliations, but are divided with other service activities. The arrival of the volunteers should allow for nearly 1,000 hearings per month, compared to around 200 currently.
The conciliation has the potential to reduce the consequence of fines and conflicts between consumers and suppliers, according to the body.
Joana Cunha with Andressa Motter and Ana Paula Branco
your subscription can be worth even more
Do you already know the advantages of being a Folha subscriber? In addition to having access to reports and columns, you have exclusive newsletters (find out here). You can also download our free app from the Apple Store or Google Play to receive alerts on the top news of the day. Your subscription helps us to make independent and quality journalism. Thank you!
your subscription is worth a lot
More than 180 reports and analyzes published each day. A team with more than 120 columnists. A professional journalism that supervises the public power, conveys useful and inspiring news, counterpoints the intolerance of social networks and draws a clear line between truth and lie. How much does it cost to help produce this content?
sign the sheet
I have over 8 years of experience in the news industry. I have worked for various news websites and have also written for a few news agencies. I mostly cover healthcare news, but I am also interested in other topics such as politics, business, and entertainment. In my free time, I enjoy writing fiction and spending time with my family and friends.
