A company can spend a lot of time and money to find and hire the best employees. But if the boss is not good, these employees will leave at the first opportunity.
At Google they know that a good boss will get the best out of his employees and ultimately make them stay in place for the long term.
That’s why the company conducted a decade-long research under the code name Project Oxygen, which aimed to identify the characteristics of the perfect boss, in order to train its executives to develop these qualities.
According to a Google search, the “perfect boss”:
1. He is a good coach. Instead of trying to recover, they wallow in their sadness and thus, experience more failure. Guides the team and shares their knowledge when needed. This allows the team to gain valuable experience and grow.
2. Gives power to the team and does not deal with everything. Good bosses are not consumed in “micromanagement”, ie in the micromanagement of every detail. But they do give their people a chance to express and implement their ideas, take smart risks or even make mistakes. They also provide the team with the tools they need, allow flexible hours and ensure a good working environment.
3. Creates an inclusive work environment, showing interest in the success and prosperity of the team. Google has found that it is very important for employees to operate in a “psychologically safe” environment. Employees should feel safe to take risks around other team members. Have confidence that no one will embarrass or punish them if they admit a mistake, ask a question or come up with a new idea.
4. He is productive and interested in the results. The best managers are not just protagonists, they also make their team better. They do this by setting a good example and doing the “dirty work” if needed. They are not afraid to roll up their sleeves and help, and that mobilizes their team.
5. He is good at communication, listens and shares information. The best managers are good at listening. This helps them to better understand their team. And at the same time, they recognize that knowledge is power, which is why they are willing to share information with their team so that everyone knows, for example, why they are being asked to do something.
6. Supports the career development of others and discusses their performance. A good boss encourages his people by giving sincere and specific praise. However, he is not afraid to make critical comments, as long as he does so in a subtle and constructive way. It also invests in people, helping them achieve their career goals, and in doing so, motivates employees to reciprocate.
7. Has a clear vision and strategy for the team. A good manager needs to know where the team is now, where it is going and what it takes to get there. Through good communication, it helps the team stay on track for its goals.
8. Has the technical skills to assist and advise the team. To be good, a boss must understand people’s jobs, such as what they do every day and the difficulties they may encounter. A supervisor who has just taken on a new role should take the time to learn how things are done and work to build trust, make drastic changes or give advice.
9. Collaborates effectively. Bad managers believe that their team should work against or even sabotage other teams in the same company. But a good manager sees the big picture: Everyone works for the good of the same company and encourages their teams to do the same.
10. He is good at making decisions. A good manager is not impulsive, but he is determined. Having taken the data and the point of view of the team, things move forward, even if it means making a decision that not everyone will agree with.
Money Review
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