ISA sent an out-of-court notice to IDIKA – communicated to the Ministers of Health and Digital Governance, etc. A. Georgiadis and D. Papastergiou – with which he calls on her without delay to proceed with a definitive solution to the prescription problems that have arisen with the new electronic prescription platform, in order not to further endanger public health.

Otherwise, the Medical Association of Athens emphasizes that it reserves “all legal rights.

In particular, the following are mentioned in the external court of the ISA:

“The Medical Association of Athens has been informing you for a long time about the problems we perceived that doctors would face with the new electronic prescription system. For this reason, we have repeatedly pointed out to you the need to extend the implementation of this system, in order to have time to provide more adequate training for doctors, but also to be sure that there will not be any problem regarding the operation of the electronic prescription system.

In fact, we made this concern known to the managers and representatives of IDIKA, but also to the Minister of Health in a two-day meeting held on 13-01-2025, during which the Minister gave his consent to extend the start of operations of the new platform. We, in turn, expressed our concerns to you again on Friday 17-01-2025 and asked you for an extension, having the Minister’s agreement to this effect, but you ignored both our concerns and the suggestion of the Minister for an extension and proceeded with the launch of the new platform.

Today, 20-01-2025, the day on which the new platform was supposed to be implemented, from 07.00 a.m. in the morning, it is really impossible for doctors to proceed with electronic prescribing, without them or us knowing the reason. After our own initiative and repeated complaints, as chaos prevailed in clinics, health centers and hospitals since the morning, we were informed that in order for a doctor to be able to proceed with an electronic prescription with the new platform, he first had to delete all browsing history and cookies from his computer. Of course, no doctor had been informed of this by you, since you probably considered it self-evident that the doctors should know it themselves.

As a result of the insufficient information on your part, as well as the faulty control of the functionality of the new electronic prescription platform, absolute chaos prevailed today in surgeries, health centers and hospitals, with thousands of patients leaving, without being able to be served and this problem remains unsolved until now.

In fact, you claimed that you had received congratulations for the new platform and the way it works, but in practice we saw nothing of the sort, with the result that a supra-individual good like public health is put at risk.

Therefore, since the protection of public health must be the primary concern of a state and precede any other right or interest,