A response to the complaints made and the uproar that broke out on social media, referring to the video that was released and shows fish being fried live, was released by the management of the restaurant through their lawyer.

The answer states:

“Dear friends and customers,
We feel the need to take a public stance regarding the unpleasant incident that took place in our area and was published on social media. We wish to express our deep regret for this isolated incident, as it is diametrically opposed to our principles and values.

We emphasize that neither torture nor abuse of animals is a practice of our store and that we categorically oppose such actions.

Finally, we assure you that we take the matter very seriously and will continue to make every effort to ensure that product quality and the respectful treatment of animals remain at the heart of our operation. Thank you for your understanding and we promise through your valuable feedback to continuously improve every aspect of our service quality.

Sincerely, From the management