On a 24-hour basis, 365 days a year, PPC’s call center now operates and so customers can call 800 900 1000 for free at any time they prefer for their service.

PPC proceeded with the 24-hour operation of its call center, consistent with its promise to continuously improve and upgrade the experience of its customers in every contact with the company.

As stated in the relevant announcement, the PPC call center provides answers and solutions to any kind of need:

– Offers information on new products and services.

– Accepts requests for the conclusion of electricity and natural gas contracts.

– Provides information and clarifications about charges included in the accounts.

– Provides information on the progress of requests.

– Pays bills using a credit or debit card.

– Makes payment arrangements.

– Offers information and technical support for myPPC, the new digital world of PPC.

For professionals, PPC, in addition to the specialized call center 800 500 7000, created two new services at dei.gr incorporating new technologies. Specifically, existing and new corporate customers of the PPC myBusiness 4All or PPC myBusiness 4All+ programs have the option of using Video Call and Live Chat services in their communication with PPC.

With the service Video Call, with one click, the specialized representative is on the professional’s screen to serve him and solve any question, while there is also the possibility of scheduling a date and time that serve the professional for communication.

The service Live Chat offers service and support for the professional who prefers to write from their computer or mobile phone, rather than communicate via phone or video call. The text chat takes place in real time with a qualified representative, who is ready to solve any question.