Opinion

EFKA-Online appointments: Over 1 million citizens served in 2021

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Citizens who want to use the EFKA servicestaking advantage of their process online appointments who “untied their hands”.

A few months ago, the measure of electronic appointments for the services of EFKA was made permanent and relieved the citizens of delays and suffering. The e-EFKA services have put end in long queues and the bureaucratic process faced by citizens.

It is indicative of the great acceptance of the measure the fact that in 2021 the users who closed their appointment electronically with the services of the institution arrived 1,082,324.

The process of online appointments continues, with exceptions served by EFKA branches to be the following two:

  • In exceptional and urgent cases at the discretion of the head of the unit,
  • If this is possible based on the actual data at the time of arrival of the citizen and if there are no closed appointments at that time.

The procedure for the electronic appointment

Traders can through the national portal gov.gr or the website of the e-EFKA service www.efka.gov.gr/rvto enter with them Taxis codes in the service of electronic appointments. In simple steps choose the service and the department they wish to be served and automatically book the first available appointment. On the day of the appointment, it is enough to arrive only a few minutes earlier and to be served immediately and safely.

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