Next week the public evaluation by citizens begins, interior minister Thodoris Lebanese said, speaking to ERT.

Minister spoke of ‘An important evaluation channel Public Sector Services concerning our daily lives by all of us unhindered » and explained that citizens by entering an electronic platform will be able to evaluate putting a grade from 1 to 10 While there will be two boxes of observations.

The first concerns a general observation of what they want to transfer to the competent services and the second will answer what else they would like to become simpler, easier, more electronically.

As he said ‘Welcome to things next Tuesday, fourth will open the platform they will be able to nearly 5 million citizens who are registered who are registered in the National Communication Register, residents of Greece to respond to about 40 – 50 questionsevaluating a order or her central governmentas for example is the EFKA, DBA, AADEthe digital services of these bodies, the services of gov.grsuch as the responsible statement, for example, or even the sporting tickets of the races and a series of about 30 – 35 responsibilities of the government, whether regional or local, such as cleanliness, green, playgrounds. We can all evaluate the state of all these important services for our daily lives and for our quality of life safely through a computer. “

Mr Lebanios reported that he would exist information and Related press releases to exactly what email gov.gr One can get in. He also explained that once a connection will be made with codes in order to ensure the uniqueness of the vote “Because you understand that it is a research that we need to know that everyone will vote once and not endless times. Beyond that, the answers will be separated from the natural person and will be collected cumulatively and processed as a big one to say so, a poll related to everyday life. “

Added that these items will be publicly accessible And the services and the OTAs themselves will know the degree they got. “Especially for Local Government Organizations it is a valuable tool to focus where citizens have identified the problems, where there may be in any case. So these will be public data, open data. Anyone who is interested can edit them on his own, but there will also be a complete presentation of all research findings, even in large urban areas, such as the Attica Basin, even at the Postal Code. “ Mr. Lebanese pointed out.

“Twice a year the citizens will be able to evaluate the public”

The Interior Minister explained that this investigation would opens twice a yearin April-May and October- November.

“It will be about two weeks that the platform will be open so that the data can be processed after the next 10 days.” Mr. Lebanese explained and added “twice a year citizens will be able to they evaluate and that will give us and comparative elements. If, for example, a service with excellent 10 gets 5.3 and the next half gets 5.7, it means that improvement has been made. “

About objective of evaluating said: “What means in principle is that we can focus and see why the ratings that users of the service are not satisfactory is not satisfactory, because they are ultimately service users. When I stay home and see, for example, how clean my neighborhood is or if it is properly electrified, I can evaluate and transfer this message to the municipal authority for example. So, I can evaluate as a central state, as a municipal authority, as a regional authority, the scores, focus where there are problems and be able to take care of all the necessary actions.

Strengthen, for example, collection routes in order to improve this situation. It is essentially an important public sector services evaluation channel that concerns our daily lives by all of us unhindered. “

In relation to the evaluation of civil servants, he said that “Evaluation within public services has begun and is done. Indeed, in recent years that have been available and comparative data, the scaling of evaluations has been greatly improved. That is, there is a wider range of points that bosses put on their subordinates on the basis of specific criteria. We also use modern artificial intelligence tools in order to evaluate the quality of the scores they put on. It is not, for example, the scoring of someone to get an excellent from his boss without sufficiently justified. So all this is evaluated. There has been a escalation. But this is about internal evaluation. “

“From Autumn 3rd Evaluation for Local Public Services”

Supplemented that “There is the first evaluation done within public services as it was and is now done much more intensively And much more methodically, there is an evaluation of the citizens of horizontal services concerning our daily lives and from the autumn there will be a third evaluation, which will concern local public services. If, for example, I go to a KEP, serve, I will get from KEP employee a paper with a QR Codewhich will also open a platform for me to be able to evaluate the specific service I received. There it will also give us the opportunity to evaluate processes that are very important. “