As of this Tuesday (23), most Caixa Econômica Federal agencies in Brazil will return to their regular hours, between 10 am and 4 pm. During the months in which the situation of the Covid-19 pandemic was more serious in the country, the service stations came to operate from 8:00 am to 1:00 pm, with part of the time dedicated exclusively to the elderly.
Caixa informs that the determination for the return of the agencies’ operation in the pre-pandemic time is national. However, the bank says it will comply with local laws that require the banking network to operate at different times.
In Greater São Paulo, branches in most of the 39 cities will be open between 10 am and 4 pm. Another 15 municipalities in the metropolitan region will continue with different hours. Of these cities, 11 will be open from 11:00 am to 4:00 pm and four will receive customers from 10:00 am to 3:00 pm. In both cases, therefore, the service remains reduced by one hour.
In São Paulo, Caixa resumes service during pre-pandemic hours, from 10 am to 4 pm, and continues to serve beneficiaries of Auxílio Brasil, formerly Bolsa Familia.
The complete list of opening hours of Caixa branches throughout the country is available on this website.
Caixa guarantees that the agencies will continue to adopt prevention protocols against the coronavirus, such as the availability of alcohol gel for employees and customers in all units.
The bank adds that customers can also seek assistance through the teller’s remote channels, such as WhatsApp (0800-1040104), internet banking, applications and telephones (4004-0104, for capitals and metropolitan regions and 0800-1040104, for others regions.
Service in Greater São Paulo
As in the city of São Paulo, the branches located in ABC and in the cities of Guarulhos and Osasco are open again from 10 am to 4 pm. In other cities in the metropolitan region, banks continue to have changed hours due to determinations made by city halls. See list and schedules:
They work between 10 am and 3 pm:
- whitewash
- Francisco Morato
- Franco da Rocha
- Juquitiba
Open between 11am and 4pm:
- Aruja
- Biritiba Mirim
- cajamar
- Ferraz de Vasconcelos
- Guararema
- Mairiporã
- Mogi das Cruzes
- dot
- salesópolis
- Saint Elizabeth
- Suzano
Click here to access the full list of agencies throughout Brazil.
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