Loans amounting to 35 billion euros are in regulatory regimewhile they already have loans amounting to 8 billion euros fully sanitized and have returned to the banksemphasized Maria Vergi, General Manager, Commercial Restructuring Solutions of Intrum Hellas, from the stage of the Risk Management & Compliance Conference that is taking place today, adding that Intrum has restored 3 billion euros of loans to full normality.

Referring to the activity of the management companies, Ms. Vergi emphasized that thousands of borrowers have returned to a normal banking relationship with prospects of full or even developmental cooperation with their Bank. It is indicative that 83% of the collections made by the servicers in the last three years come from consensual solutions, either a settlement or a final settlement following a consensual arrangement with the borrower, and only 17% from auctions.

Efforts continue unabated and for the first half of this year, the regulation target has risen at the industry level to more than 3 billion euros, increased by 30% compared to the corresponding period last year, Ms. Vergi pointed out.

In response to a question about the way servicers operate, Ms. Vergi emphasized that all management companies are supervised by the Bank of Greece and are subject to a strict supervisory and regulatory framework, while they are constantly improving their communication with borrowers as well as their efficiency. “As the Intrum Group we promote values ​​such as loyalty and empathy and our goal is to offer each borrower the best possible arrangement solution, based on their ability to repay, taking into account the collateral that exists each time. We receive special provision for cases, either of vulnerable citizens based on the special provisions, or of people with health issues, as well as borrowers with a first home worth less than 100,000 euros”, he pointed out.

With reference to the out-of-court mechanism, Ms. Vergi emphasized that the platform has a very substantial presence in the settlement of debts of individuals and mainly small businesses, with constantly accelerating results. According to the data of April 2023, 8.5 billion euros of debt applications have been definitively submitted through the extrajudicial system. In less than a year, 53% of these, i.e. 4.5 billion euros, have been examined and a total of 3.7 billion euros of debt arrangements have been approved by Banks, Servicers and the State.

“The approval in terms of the debts we manage from loans is 72% in total, while for smaller debts under 200,000 euros it has risen to 75%,” he pointed out, adding that the arrangements that have already been accepted by debtors and are in various stages of implementation, have exceeded 2 billion euros.