The digital transformation of EOPYY is on the “track” of implementation. The main axis of the specific plan is the strengthening of transparency through the provision of valid and real-time financial information provided by the new Financial Management System, as well as the direct and real-time control of medical transactions. He emphasizes the above in APE-MPE the director of EOPYY Theano Karpodinioutlining the key pillars of the changes to come.

EOPYY in the digital age

“Through a single portal we are enriching the digital services provided to both providers and citizens. At the same time, we are improving interoperability with third-party systems such as the Interface with the National Electronic Health Record (EHR) and the Service bus, which provides interested parties with the necessary information for interconnection”, explains Mrs. Karpodini.

By completing the project, he adds, the benefit will be the reduction of administrative and management costs through the immaterial submission of the providers, but also the increase of the Organization’s efficiency.

The €40m project is on schedule and expected to be completed in February 2026. The digital transformation is fully funded by the Recovery and Resilience Fund, as part of the wider Action on Digital Transformation in Health.

“Digital Transformation” includes two more sub-projects:

  • The provision of services of supply, development, configuration of software and other supporting systems and related services.
  • The User Support, Quality Assurance and Technical Support Services for the “Digital Transformation of EOPYY” project.

“We are thus creating a modern organization that makes the most of all the possibilities of the digital age by providing direct and quality Health services to the insured, controlling costs and responding to their needs in the best possible way”, emphasizes the Director of the Organization.

Mrs. Karpodini explains that “patients will have their personal digital file, which will contain in digital form their hospitalizations, their medications and the treatments they have followed. For all of us at EOPYY there is a leading factor, called the patient. He is the one we primarily serve,” he notes.

Home delivery of medicines for five serious conditions

EOPYY designed and is piloting the home delivery of medicines for five serious diseases to patients who wish it.

“In this way, we make it easier for the insured to receive their medicines at home, improve compliance with the administered medication, saving public resources and reducing hospitalizations due to non-compliance or the risk of stopping treatment”, underlines Mrs. Karpodini.

According to the Ministerial Decision, the beneficiaries for the home service are the patients receiving medication with pharmaceutical preparations for the treatment of serious diseases.

The specific medicines do not require refrigeration during their transport and relate to diseases such as thalassemia, motor neuron disease, pulmonary hypertension, cystic fibrosis and sickle cell anemia.

“Our priority is to extend this service to all the beneficiaries of care who want it within the year.

We estimated that the number of patients who obtain medicines from our pharmacies is around 120 thousand per month.

With the development of the home delivery system, through EOPYY, we are focusing on improving the daily service of patients, expanding both qualitatively and quantitatively the services provided”, concludes Mrs. Karpodini.