The first digital creative artificial intelligence assistant in Local Government was presented by the Municipality of Mytilene Digital Assistant who provides information to citizens using artificial intelligence is now provided by the Municipality of Mytilene through its website.

The digital assistant named “Boteli” may be addressed to anyone interested in receiving useful information related to municipal services, general interest and local issues and landmarks.

Questions regarding a range of themes, such as culture, tourism, health and education, as well as issues related to the municipality, services and needs of its citizens, are answered by the digital assistant.

The digital assistant “Botelis” of the Municipality of Mytilene is the first of the kind for a Greek municipality. It utilizes modern technologies of creative artificial intelligence (Generic AI), composing its answers from multiple sources as well as the official information of the municipality.
The project has been implemented by the Crowdpolicy Technology and Innovation Company, which specializes in research and integration of artificial intelligence into applications that serve the operation of organizations and businesses as well as their communication with the general public.
The digital assistant of the Municipality of Mytilene “Botelis” will constantly improve as it will “learn” from the service of the citizens.

Its operation is incorporated into the new digital request platform, which has been operating for a few weeks on the website of the Municipality ongoing.