Amid the European “air chaos”, the airline Delta Air Lines was forced to load 1,000 bags on an Airbus A330 plane and fly them from London to Detroit, in the United States, with no passengers on board.
The company confirmed to Bloomberg that the flight took off with the aim of returning the luggage to its owners.
The American company’s solution was given after technical problems that compromised the baggage carousel system checked in at the London airport in early June.
At the time, photos of what was described as a “sea of ​​bags” outside Terminal 2 went viral on social media after Heathrow Airport ran out of space to store overdue bags.
The A330-200 plane registered under registration N851NW was supposed to carry the passenger flight to Detroit, however, with the limits of operations imposed by Heathrow for processing people, the flight was cancelled.
Despite the inconvenience, the passengers were relocated on another aircraft, and the aforementioned A330 was used in the “repatriation” of luggage.
“We recently had a charter just to repatriate bags back to customers, which had been held up because of some operational issues,” Delta CEO Ed Bastian said on a conference call to discuss quarterly financial results.
In recent weeks, Heathrow has been gripped by operational chaos following a series of problems with its automated baggage handling system. Most technical issues occurred in Terminal 2 and Terminal 3, where Delta operates.
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