Pierrakakis on SKAI 100.3: A few years ago we considered it science fiction that the “bureaucratic kingdom” of Greece would become digital

So far, approximately 1,500 services have been digitized out of the approximately 5,000 that the state has, the Minister of Digital Intergovernance, Kyriakos Pierrakakis, told SKAI 100.3.

The minister emphasized that out of 8.8 million digital transactions made by citizens in 2018, last year 1.2 billion digital transactions were made, which means corresponding queues at counters saved by citizens.

Mr. Pierrakakis estimated that it will take another four years for the state to become fully digital.

However, he stated that a few years ago we would have considered it science fiction to say that Greece’s “bureaucratic kingdom” could become fully digital within two government terms.

The minister acknowledged that the paper and photographs have not been digitized, which is why there are still piles of documents in the mortgage offices and town planning offices.

However, he emphasized that there is a very big change in the way citizens are served, noting however that we will not reach 100% of the digitization of government services, but when we have reached 99% we will be able to say that the state’s digitization strategy has been completed.

Answering listeners’ questions about digital identity, Mr. Pierrakakis emphasized that it is a law of the state, it must be recognized everywhere, however, until it becomes the property of everyone, it takes some time.

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